Privacy Policy

This Privacy Policy outlines how Ehotmall.com (“the Site” or “we”) collects, uses, and shares your personal information when you visit or make a purchase from our Site.

Collecting Personal Information

We gather certain types of information to operate our services effectively and enhance your experience. Below is an overview of the personal data we collect and the reasons for doing so:

1. Device Information

  • Examples: Browser type, IP address, time zone, cookie data, pages or products viewed, search queries, and how you interact with the Site.
  • Purpose: To ensure the Site loads properly and to analyze usage for performance improvements.
  • Source: Collected automatically via cookies, log files, web beacons, tags, or pixels.
  • Shared with: Service provider WordPress.

2. Order Information

  • Examples: Name, billing and shipping address, payment details (such as credit card information), email address, and phone number.
  • Purpose: To process transactions, arrange shipping, send confirmations, prevent fraud, and communicate with you (including promotions if you opt in).
  • Source: Provided directly by you.
  • Shared with: Service provider WordPress.

3. Customer Support Information

  • Examples: Name, address, email, and phone number.
  • Purpose: To respond to inquiries and provide customer support.
  • Source: Provided directly by you.

Minors

The Site is not intended for individuals under 18 years of age. We do not knowingly collect data from children. If you believe that a minor has provided us with personal information, please contact us at [email protected] so we can remove it.

Sharing Personal Information

We may share your information with third parties in the following situations:

  1. WordPress: Used to operate our online store (WordPress Privacy Policy).
  2. Legal Requirements: To comply with applicable laws, legal requests, or to protect our rights.
  3. Advertising Partners: To deliver relevant advertising (see “Behavioral Advertising” below).

Behavioral Advertising

We may use your information to provide personalized advertising and marketing:

For more information about targeted advertising, please visit the NAI Educational Page.

Using Personal Information

We use your personal information to:

  • Operate and improve our services.
  • Process orders and complete transactions.
  • Communicate updates, offers, and product information.

Lawful Basis (GDPR)

For customers in the EEA, we process personal data under the following legal bases:

  1. Your consent.
  2. Performance of a contract.
  3. Compliance with legal obligations.
  4. Protection of vital interests.
  5. Public interest tasks.
  6. Legitimate interests (without overriding your rights).

Retention of Information

We retain your personal information unless you request its deletion. Please refer to the “Your Rights” section below for more details.

Your Rights

For EEA Residents (GDPR):

You have the right to:

  • Access your personal data.
  • Request corrections, updates, or deletion.
  • Transfer your data to another service.

For California Residents (CCPA):

You have the right to:

  • Know what personal data we collect.
  • Request updates or deletion of your data.
  • Authorize an agent to make requests on your behalf.

To exercise your rights, contact us at [email protected].

Phone : 307-533-2113

Cookies

We use cookies to improve your browsing experience and remember your preferences.

Types of Cookies We Use:

  1. Essential Cookies
    • woocommerce_cart_hash: Tracks changes in your cart (session).
    • woocommerce_items_in_cart: Tracks cart contents (session).
    • wp_woocommerce_session_: Connects your cart to your session (2 days).
    • Additional cookies may be used for analytics and store notices.

Cookies may be persistent (lasting from minutes to years) or session-based (deleted when the browser is closed).

Manage Cookies:
Adjust your browser settings or visit All About Cookies.

Do Not Track

Due to varying industry standards, we do not currently respond to “Do Not Track” signals.

Changes to Privacy Policy

We may update this policy from time to time to reflect operational or legal changes.

Contact Us

For any questions or concerns, please contact us at:
Email: [email protected]

Get in Touch

We’re here to help and always happy to hear from you.

If you have questions about our products, need assistance, or want more information, feel free to reach out using the details below. Our team is committed to providing timely and helpful support.

Customer Support

Support Portal:
Please use our support portal for faster assistance.

Email:
[email protected]

Phone:
983-200-2068

Office Address:
16192 Coastal Highway
Lewes, DE 19958
United States

We appreciate your trust in Ehotmall and look forward to assisting you.